Frequently Asked Questions
Everything you need to know about shopping with AERO.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic orders, and refunds are processed within 7-10 business days.
How can I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart, as our cuts range from slim-fit to oversized.
Are your materials sustainably sourced?
At AERO, we prioritize ethical production. 70% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% by 2026.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' via Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.